FAQ

Find answers to the most frequently asked questions about Urock and our products. If you do not find the answer you were looking for or want more information, simply contact us.


0	IS IT POSSIBLE TO RETURN A PURCHASED ITEM?	Yes. You will find all the necessary information about returning an item on our Customer Service page Returns tab.
1	WHICH DESIGNER BRANDS CAN BE FOUND IN YOUR COLLECTION?	We are constantly updating our collection therefore you can find various world-renowned brand names. Gucci and Prada (italian), Yohji Yamamoto and Comme Des Garcons (japanese), Dior Homme and Saint Laurent (french) to name a few. You can also check what brand clothing we currently have in our E-Shop and Brands sections.
2	HOW CAN I BE SURE THAT UROCK PRODUCTS ARE AUTHENTIC?	It took us a while but with the acquired knowledge throughout many years of experience in the clothing retail business we can guarantee the originality of our products. The result of our successful verification process is clearly visible in the largest online commerce platform www.grailed.com which is solely dedicated to original designer clothes. Our account which can be found www.grailed.com/urocksells has hundreds of followers which means that we have earned a solid reputation worldwide.
3	DO YOU SELL YOUR PRODUCTS IN DIFFERENT SIZES?	Unfortunately no. In most cases each piece of clothing comes in one particular size which is indicated in the photos and the description as well.

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