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BEFORE YOU BUY

Here you can find all the important information related to purchasing products on Urock website. Find out how we evaluate and measure clothing, what steps do you need to go through to complete a transaction, available payment methods and our return policy.

Urock uses Lithuanian post and courier services for fast and efficient product delivery within Lithuania and overseas.
 
Delivery costs depend on the destination address and will be visible when placing an order before making a payment.
 
After order confirmation the purchased goods are dispatched on the same day if the order is placed before 12:00 (noon) Lithuanian time, or on the following day if the order is placed later.
 
Customers receive an email once their ordered products are dispatched.
 
Buyer should inspect the condition of the shipment, item quantity and quality upon receiving their order.
 
Buyer must immediately inform the courier company and sender about any package damages should there be any.
 
Urock is not held responsible for missing parcels or delivery delays due to misinformation or other circumstances that are under the control of the customer.
Have additional questions?
If you did not find the information you require here, and have additional questions, please do not hesitate to contact us. We thank you in advance.
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